We Value Your Feedback

At Florence at Home, your voice matters. We are committed to providing care that feels safe, compassionate, and connected. To continue improving our services, we invite you to share your feedback.

Whether you’re a client, a family member, or a healthcare partner, your thoughts help us celebrate what we’re doing well and understand where we can grow.

Why Your Feedback Matters

Your feedback helps us:

Ensure our aged and palliative care services meet your needs.
Support families with dignity, respect, and compassion.
Build stronger connections with our local community.

Share Your Experience

Please use the form below to let us know your thoughts. You are welcome to remain anonymous, but if you’d like us to follow up, simply leave your contact details.

At Florence at Home, your voice matters. We are committed to providing care that feels safe, compassionate, and connected. To continue improving our services, we invite you to share your feedback.

Whether you’re a client, a family member, or a healthcare partner, your thoughts help us celebrate what we’re doing well and understand where we can grow.

Why Your Feedback Matters

Your feedback helps us:

Ensure our aged and palliative care services meet your needs.
Support families with dignity, respect, and compassion.
Build stronger connections with our local community.

Share Your Experience

Please use the form below to let us know your thoughts. You are welcome to remain anonymous, but if you’d like us to follow up, simply leave your contact details.

Our Mission

RN-led in-home aged care, palliative care and end-of-life support delivered at home across Portland and the surrounding districts of South West Victoria.

Our trusted multidisciplinary team provides holistic, personalised and dignified care, helping families keep loved ones safe, comfortable and connected.

Where we Travel

Aged care: within 30 minutes of Portland, Vic

Palliative and end-of-life care: within 1.5–2 hours of Portland, Vic

Get Started

→ In-Home Palliative &
End-of-Life Care

→ In-Home Aged Care

→ GP Referral – secure form

→ How it works

Find us on → Facebook

Trust & Compliance

ABN: 35 139 055 819

AHPRA Registration: NMW0001796044

Indemnity: Professional Indemnity & Public Liability through Vero Insurance (LPS/024932055/37367)

Provider Number: Currently processing

Qualifications: Bachelor of Nursing, Graduate Certificate in Palliative Care. Ongoing study in Geriatric Medicine (Professional Certificate)

→ Privacy Policy

→ Commitment to Care Standards

Start the Conversation

Have questions or need support?
Call us on 0468 387 928 or email office@florenceathome.com.au.

We’ll be here when you need us.

Acknowledgement

We acknowledge the Gunditjmara People as the Traditional Owners of the land on which we live and work in Portland.

We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Our Mission

RN-led in-home aged care, palliative care and end-of-life support delivered at home across Portland and the surrounding districts of South West Victoria.

Our trusted multidisciplinary team provides holistic, personalised and dignified care, helping families keep loved ones safe, comfortable and connected.

Get Started

→ In-Home Palliative &
End-of-Life Care

→ In-Home Aged Care

→ GP Referral – secure form

→ How it works

Start the Conversation

Have questions or need support?
Call us on 0468 387 928 or email office@florenceathome.com.au.

We’ll be here when you need us.

Find us on → Facebook

Where we Travel

Aged care: within 30 minutes of Portland, Vic

Palliative and end-of-life care: within 1.5–2 hours of Portland, Vic

Trust & Compliance

ABN: 35 139 055 819

AHPRA Registration: NMW0001796044

Indemnity: Professional Indemnity & Public Liability through Vero Insurance (LPS/024932055/37367)

Provider Number: Currently processing

Qualifications: Bachelor of Nursing, Graduate Certificate in Palliative Care. Ongoing study in Geriatric Medicine (Professional Certificate)

→ Privacy Policy

→ Commitment to Care Standards

Acknowledgement

We acknowledge the Gunditjmara People as the Traditional Owners of the land on which we live and work in Portland.

We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Our Mission

RN-led in-home aged care, palliative care and end-of-life support delivered at home across Portland and the surrounding districts of South West Victoria.

Our trusted multidisciplinary team provides holistic, personalised and dignified care, helping families keep loved ones safe, comfortable and connected.

Where we Travel

Aged care: within 30 minutes of Portland, Vic

Palliative and end-of-life care: within 1.5–2 hours of Portland, Vic

Find us on → Facebook

Acknowledgement

We acknowledge the Gunditjmara People as the Traditional Owners of the land on which we live and work in Portland.

We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Start the Conversation

Have questions or need support?
Call us on 0468 387 928 or email office@florenceathome.com.au.

We’ll be here when you need us.

Get Started

→ In-Home Palliative &
End-of-Life Care

→ In-Home Aged Care

→ GP Referral – secure form

→ How it works

Trust & Compliance

ABN: 35 139 055 819

AHPRA Registration: NMW0001796044

Indemnity: Professional Indemnity & Public Liability through Vero Insurance (LPS/024932055/37367)

Provider Number: Currently processing

Qualifications: Bachelor of Nursing, Graduate Certificate in Palliative Care. Ongoing study in Geriatric Medicine (Professional Certificate)

→ Privacy Policy

→ Commitment to Care Standards