In-Home Palliative & End-of-Life Care

In-Home Palliative
& End-of-Life Care

Palliative & End-of-Life Care

Florence At Home

Walking Beside Families When It Matters Most

Palliative and end-of-life care

When someone you love is nearing the end of life, every moment together feels precious. Yet the demands of caregiving, such as managing medications, attending appointments, sleepless nights, and the constant worry of "Am I doing enough?" can feel overwhelming. Families are often stretched thin, torn between being a carer and being the partner, child, or sibling they long to be.

At Florence at Home, we understand this weight. Our role is to step in and gently lift some of the burden from your shoulders. We bring professional care and a calming presence into the home so you do not have to carry it all alone. With us by your side, you can focus on what truly matters: holding hands, sharing stories, creating memories, and simply being present in love.

This is not just about clinical care. It is about giving families the gift of time together, time that is free from worry, time that feels safe, and time to connect in ways that will be remembered long after.

Walking Beside Families When It Matters Most

Palliative and end-of-life care

When someone you love is nearing the end of life, every moment together feels precious. Yet the demands of caregiving, such as managing medications, attending appointments, sleepless nights, and the constant worry of "Am I doing enough?" can feel overwhelming. Families are often stretched thin, torn between being a carer and being the partner, child, or sibling they long to be.

At Florence at Home, we understand this weight. Our role is to step in and gently lift some of the burden from your shoulders. We bring professional care and a calming presence into the home so you do not have to carry it all alone. With us by your side, you can focus on what truly matters: holding hands, sharing stories, creating memories, and simply being present in love.

This is not just about clinical care. It is about giving families the gift of time together, time that is free from worry, time that feels safe, and time to connect in ways that will be remembered long after.

Walking Beside Families When It Matters Most

Palliative and
end-of-life care

When someone you love is nearing the end of life, every moment together feels precious. Yet the demands of caregiving, such as managing medications, attending appointments, sleepless nights, and the constant worry of "Am I doing enough?" can feel overwhelming. Families are often stretched thin, torn between being a carer and being the partner, child, or sibling they long to be.

At Florence at Home, we understand this weight. Our role is to step in and gently lift some of the burden from your shoulders. We bring professional care and a calming presence into the home so you do not have to carry it all alone. With us by your side, you can focus on what truly matters: holding hands, sharing stories, creating memories, and simply being present in love.

This is not just about clinical care. It is about giving families the gift of time together, time that is free from worry, time that feels safe, and time to connect in ways that will be remembered long after.

What We Provide

At Florence at Home, we support people who prefer to live, and where possible, pass at home, surrounded by familiarity, love, and dignity. Our specialist nursing care aims to keep comfort, respect, and connection at the centre of every step.

We provide in-home palliative and end-of-life care tailored to each person’s needs. This includes:

  • Symptom management (pain, breathlessness, nausea, etc.)

  • Medication support and monitoring

  • Emotional and psychological support for the individual and their family

  • Carer education and guidance so you feel confident in daily care

  • Coordination with GPs, specialists, and hospital palliative teams


To ensure clarity and set expectations, overnight care is provided only during end-of-life (dying-phase) support. In those final days, we can offer continuous overnight nursing to uphold comfort and dignity.

For other times outside standard business hours, after-hours care may be available by discussion and arrangement, depending on individual needs and circumstances. We always aim to be transparent and collaborative, ensuring every care plan reflects what you and your family feel is appropriate and sustainable.

End of life care 2

What We Provide

At Florence at Home, we support people who prefer to live, and where possible, pass at home, surrounded by familiarity, love, and dignity. Our specialist nursing care aims to keep comfort, respect, and connection at the centre of every step.

We provide in-home palliative and end-of-life care tailored to each person’s needs. This includes:

  • Symptom management (pain, breathlessness, nausea, etc.)

  • Medication support and monitoring

  • Emotional and psychological support for the individual and their family

  • Carer education and guidance so you feel confident in daily care

  • Coordination with GPs, specialists, and hospital palliative teams


To ensure clarity and set expectations, overnight care is provided only during end-of-life (dying-phase) support. In those final days, we can offer continuous overnight nursing to uphold comfort and dignity.

For other times outside standard business hours, after-hours care may be available by discussion and arrangement, depending on individual needs and circumstances. We always aim to be transparent and collaborative, ensuring every care plan reflects what you and your family feel is appropriate and sustainable.

What We Provide

At Florence at Home, we support people who prefer to live, and where possible, pass at home, surrounded by familiarity, love, and dignity. Our specialist nursing care aims to keep comfort, respect, and connection at the centre of every step.

We provide in-home palliative and end-of-life care tailored to each person’s needs. This includes:

  • Symptom management (pain, breathlessness, nausea, etc.)

  • Medication support and monitoring

  • Emotional and psychological support for the individual and their family

  • Carer education and guidance so you feel confident in daily care

  • Coordination with GPs, specialists, and hospital palliative teams


To ensure clarity and set expectations, overnight care is provided only during end-of-life (dying-phase) support. In those final days, we can offer continuous overnight nursing to uphold comfort and dignity.

For other times outside standard business hours, after-hours care may be available by discussion and arrangement, depending on individual needs and circumstances. We always aim to be transparent and collaborative, ensuring every care plan reflects what you and your family feel is appropriate and sustainable.

"The gift of care at home is the gift of time — time to love, time to remember, and time to be together without the weight of worry."

Fiona Antony signature

"The gift of care at home is the gift of time — time to love, time to remember, and time to be together without the weight of worry."

Fiona Antony signature
End of life care

Our Philosophy

At Florence at Home, we see nursing as both a science and an art. It is about skilled clinical care, but equally about listening, presence, and respect.

We believe that true care happens when people feel seen, heard, and supported as whole human beings. Every home we enter is different, and every family carries its own story. Our role is to honour those stories by respecting each person’s wishes and providing care with compassion, gentleness, and dignity.

This philosophy is at the heart of everything we do and is shaped by the experience and vision of our founder, Fiona Antony.

Our Philosophy

At Florence at Home, we see nursing as both a science and an art. It is about skilled clinical care, but equally about listening, presence, and respect.

We believe that true care happens when people feel seen, heard, and supported as whole human beings. Every home we enter is different, and every family carries its own story. Our role is to honour those stories by respecting each person’s wishes and providing care with compassion, gentleness, and dignity.

This philosophy is at the heart of everything we do and is shaped by the experience and vision of our founder, Fiona Antony.

Our Philosophy

At Florence at Home, we see nursing as both a science and an art. It is about skilled clinical care, but equally about listening, presence, and respect.

We believe that true care happens when people feel seen, heard, and supported as whole human beings. Every home we enter is different, and every family carries its own story. Our role is to honour those stories by respecting each person’s wishes and providing care with compassion, gentleness, and dignity.

This philosophy is at the heart of everything we do and is shaped by the experience and vision of our founder, Fiona Antony.

Funding & Access

Florence at Home is a private nursing service, which means there are no waiting lists, no assessments, and no referrals required. You can simply get in touch when support is needed, and care can begin as soon as possible.

Services are provided on a fee-for-service basis. We understand that every family’s situation is different, so we take the time to discuss costs openly and honestly, ensuring there are no surprises. In some cases, funding may be available through schemes such as the NDIS, and we are happy to explore these options with you.

Our aim is to make access simple and stress-free, so you can focus on what matters most — being with your loved one at home.

If you would like to talk about how we can support your family, please reach out — we are here to listen and help.

Florence At Home

Funding & Access

Florence at Home is a private nursing service, which means there are no waiting lists, no assessments, and no referrals required. You can simply get in touch when support is needed, and care can begin as soon as possible.

Services are provided on a fee-for-service basis. We understand that every family’s situation is different, so we take the time to discuss costs openly and honestly, ensuring there are no surprises. In some cases, funding may be available through schemes such as the NDIS, and we are happy to explore these options with you.

Our aim is to make access simple and stress-free, so you can focus on what matters most — being with your loved one at home.

If you would like to talk about how we can support your family, please reach out — we are here to listen and help.

Funding & Access

Florence at Home is a private nursing service, which means there are no waiting lists, no assessments, and no referrals required. You can simply get in touch when support is needed, and care can begin as soon as possible.

Services are provided on a fee-for-service basis. We understand that every family’s situation is different, so we take the time to discuss costs openly and honestly, ensuring there are no surprises. In some cases, funding may be available through schemes such as the NDIS, and we are happy to explore these options with you.

Our aim is to make access simple and stress-free, so you can focus on what matters most — being with your loved one at home.

If you would like to talk about how we can support your family, please reach out — we are here to listen and help.

Fiona_FINAL_32_BW

Advance Care Planning

One of the most important questions you can ask at this stage is, “Does my loved one have an Advance Care Plan?”

Advance Care Planning (ACP) is about making sure your loved one’s wishes are clearly known if there comes a time when they cannot speak for themselves. It sets out what matters most to them — the type of care they would want, their preferences for comfort, and even where they would like to be cared for.

Having an ACP in place can bring enormous peace of mind. Families often find that:

  • Your peace of mind: You have the comfort of knowing there is a plan in place.

  • Your loved one’s voice is heard: Their wishes are respected and the care they want is honoured.

  • Easing the burden for you: Families feel less stressed and more confident because decisions have already been made clear

You can learn more about Advance Care Planning at Advance Care Planning Australia.

We can also help guide you through this process and support these important conversations.

Advance Care Planning

One of the most important questions you can ask at this stage is, “Does my loved one have an Advance Care Plan?”

Advance Care Planning (ACP) is about making sure your loved one’s wishes are clearly known if there comes a time when they cannot speak for themselves. It sets out what matters most to them — the type of care they would want, their preferences for comfort, and even where they would like to be cared for.

Having an ACP in place can bring enormous peace of mind. Families often find that:

  • Your peace of mind: You have the comfort of knowing there is a plan in place.

  • Your loved one’s voice is heard: Their wishes are respected and the care they want is honoured.

  • Easing the burden for you: Families feel less stressed and more confident because decisions have already been made clear

You can learn more about Advance Care Planning at Advance Care Planning Australia.

We can also help guide you through this process and support these important conversations.

Advance Care Planning

One of the most important questions you can ask at this stage is, “Does my loved one have an Advance Care Plan?”

Advance Care Planning (ACP) is about making sure your loved one’s wishes are clearly known if there comes a time when they cannot speak for themselves. It sets out what matters most to them — the type of care they would want, their preferences for comfort, and even where they would like to be cared for.

Having an ACP in place can bring enormous peace of mind. Families often find that:

  • Your peace of mind: You have the comfort of knowing there is a plan in place.

  • Your loved one’s voice is heard: Their wishes are respected and the care they want is honoured.

  • Easing the burden for you: Families feel less stressed and more confident because decisions have already been made clear

You can learn more about Advance Care Planning at Advance Care Planning Australia.

We can also help guide you through this process and support these important conversations.

Real Experiences,
Real Voices

Every family’s situation is different, and no two journeys of care are the same. That is why we share both case studies and testimonials — to show how support works in practice, and to let you hear directly from the people we have walked alongside.

Case studies highlight real-life situations and how care was tailored to each person’s needs. Testimonials give voice to clients and families in their own words. Together, they provide an honest picture of the difference compassionate, nurse-led care can make at home.

Florence At Home

Real Experiences,
Real Voices

Every family’s situation is different, and no two journeys of care are the same. That is why we share both case studies and testimonials — to show how support works in practice, and to let you hear directly from the people we have walked alongside.

Case studies highlight real-life situations and how care was tailored to each person’s needs. Testimonials give voice to clients and families in their own words. Together, they provide an honest picture of the difference compassionate, nurse-led care can make at home.

Real Experiences,
Real Voices

Every family’s situation is different, and no two journeys of care are the same. That is why we share both case studies and testimonials — to show how support works in practice, and to let you hear directly from the people we have walked alongside.

Case studies highlight real-life situations and how care was tailored to each person’s needs. Testimonials give voice to clients and families in their own words. Together, they provide an honest picture of the difference compassionate, nurse-led care can make at home.

Where We Work

Florence at Home provides in-home palliative and end-of-life care within a 1.5 to 2 hour radius of Portland, Victoria.

This wide service area reflects our commitment to supporting families in rural and regional communities, where access to specialist care can be limited.

If you are unsure whether we can reach your location, please get in touch — we are always happy to discuss options and do what we can to support you.

Get in Touch

Choosing care for someone you love is never easy, and we understand the weight of that decision. At Florence at Home, we are here to listen, answer your questions, and guide you through the options available.

There is no referral or paperwork required to begin — just a conversation. Together, we can talk about your needs, what matters most to your family, and how we can support you at home.

If you are ready to take the next step, or simply want to explore what care could look like for your family, please reach out. We are here to help.

Where
We Work

Florence at Home provides in-home palliative and end-of-life care within a 1.5 to 2 hour radius of Portland, Victoria.

This wide service area reflects our commitment to supporting families in rural and regional communities, where access to specialist care can be limited.

If you are unsure whether we can reach your location, please get in touch — we are always happy to discuss options and do what we can to support you.

Get in
Touch

Choosing care for someone you love is never easy, and we understand the weight of that decision. At Florence at Home, we are here to listen, answer your questions, and guide you through the options available.

There is no referral or paperwork required to begin — just a conversation. Together, we can talk about your needs, what matters most to your family, and how we can support you at home.

If you are ready to take the next step, or simply want to explore what care could look like for your family, please reach out. We are here to help.

Where
We Work

Florence at Home provides in-home palliative and end-of-life care within a 1.5 to 2 hour radius of Portland, Victoria.

This wide service area reflects our commitment to supporting families in rural and regional communities, where access to specialist care can be limited.

If you are unsure whether we can reach your location, please get in touch — we are always happy to discuss options and do what we can to support you.

Get in Touch

Choosing care for someone you love is never easy, and we understand the weight of that decision. At Florence at Home, we are here to listen, answer your questions, and guide you through the options available.

There is no referral or paperwork required to begin — just a conversation. Together, we can talk about your needs, what matters most to your family, and how we can support you at home.

If you are ready to take the next step, or simply want to explore what care could look like for your family, please reach out. We are here to help.

Florence at Home floral heart nursing logo

Our Mission

RN-led in-home aged care, palliative care and end-of-life support delivered at home across Portland and the surrounding districts of South West Victoria.

Our trusted multidisciplinary team provides holistic, personalised and dignified care, helping families keep loved ones safe, comfortable and connected.

Where we Travel

Aged care: within 30 minutes of Portland, Vic

Palliative and end-of-life care: within 1.5–2 hours of Portland, Vic

Find us onFacebook

Trust & Compliance

ABN: 35 139 055 819

AHPRA Registration: NMW0001796044

Indemnity: Professional Indemnity & Public Liability through Vero Insurance (LPS/024932055/37367)

Provider Number: Currently processing

Qualifications: Bachelor of Nursing, Graduate Certificate in Palliative Care. Ongoing study in Geriatric Medicine (Professional Certificate)

Start the Conversation

Have questions or need support?
Call us on 0468 387 928 or email office@florenceathome.com.au.

We’ll be here when you need us.

Acknowledgement

We acknowledge the Gunditjmara People as the Traditional Owners of the land on which we live and work in Portland.

We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Florence at Home floral heart nursing logo

Our Mission

RN-led in-home aged care, palliative care and end-of-life support delivered at home across Portland and the surrounding districts of South West Victoria.

Our trusted multidisciplinary team provides holistic, personalised and dignified care, helping families keep loved ones safe, comfortable and connected.

Where we Travel

Aged care: within 30 minutes of Portland, Vic

Palliative and end-of-life care: within 1.5–2 hours of Portland, Vic

Find us on Facebook

Acknowledgement

We acknowledge the Gunditjmara People as the Traditional Owners of the land on which we live and work in Portland.

We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Start the Conversation

Have questions or need support?
Call us on 0468 387 928 or email office@florenceathome.com.au.

We’ll be here when you need us.

Get Started

Trust & Compliance

ABN: 35 139 055 819

AHPRA Registration: NMW0001796044

Indemnity: Professional Indemnity & Public Liability through Vero Insurance (LPS/024932055/37367)

Provider Number: Currently processing

Qualifications: Bachelor of Nursing, Graduate Certificate in Palliative Care. Ongoing study in Geriatric Medicine (Professional Certificate)

Florence at Home floral heart nursing logo

Our Mission

RN-led in-home aged care, palliative care and end-of-life support delivered at home across Portland and the surrounding districts of South West Victoria.

Our trusted multidisciplinary team provides holistic, personalised and dignified care, helping families keep loved ones safe, comfortable and connected.

Get Started

Start the Conversation

Have questions or need support?
Call us on 0468 387 928 or email office@florenceathome.com.au.

We’ll be here when you need us.

Find us on Facebook

Where we Travel

Aged care: within 30 minutes of Portland, Vic

Palliative and end-of-life care: within 1.5–2 hours of Portland, Vic

Trust & Compliance

ABN: 35 139 055 819

AHPRA Registration: NMW0001796044

Indemnity: Professional Indemnity & Public Liability through Vero Insurance (LPS/024932055/37367)

Provider Number: Currently processing

Qualifications: Bachelor of Nursing, Graduate Certificate in Palliative Care. Ongoing study in Geriatric Medicine (Professional Certificate)

Acknowledgement

We acknowledge the Gunditjmara People as the Traditional Owners of the land on which we live and work in Portland.

We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

© 2025 Florence at Home | Photography by Tahnee Lyons Photography. With thanks to the individuals who kindly took part.